MLS AFRICA · SUPPORT

How can we help?

Contact MLS Africa, operated by Reliable Integration LLC, for help with the website, iPhone, iPad, or Android app.

Contact support

Email hello@mlsafrica.app. Include the page or listing link, what happened, and your device and app version if available. You may attach a screenshot with personal details hidden. Never send passwords, verification codes, or full payment-card details.

Sign-in and saved properties

Use the same sign-in method and account you originally used. If your sign-in screen offers password recovery, follow that process. If you still cannot access your account or saved properties, contact support from the email associated with your account.

Account and deletion requests

While signed in, open your profile icon, choose Manage Account, then Account & deletion. Review the explanation before confirming deletion. You can also contact support if you cannot access your account; we may need to verify ownership.

Account deletion removes personal account data and unpublishes independently owned listings. Organization-owned listings stay with the organization. Required payment and audit records are retained.

Report a listing or a safety concern

Send the listing link and a description of the concern to support. Do not send identity documents or sensitive financial information. Independently verify property details and the representative before making a payment.

Property inquiries

Use the inquiry or contact options on the relevant listing to reach its representative. MLS Africa support can help with technical problems, but cannot confirm property availability or complete a property transaction for you.

Privacy and terms

Read our Privacy Policy and Terms of Service. For a privacy request, email support with the subject “Privacy request”.